> ## Documentation Index > Fetch the complete documentation index at: https://docs.myaidin.com/llms.txt > Use this file to discover all available pages before exploring further. # Introduction to Aidin > Solutions for Health Systems and Providers ## What we do Aidin is a care transition platform built to eliminate the friction between discharge decisions and a patient's next site of care. Since 2011, we've connected hospitals, post-acute providers, outpatient clinics, social services, transportation partners, and payors on a single coordinated workflow — replacing phone calls, faxes, and disconnected spreadsheets with structured, real-time collaboration. ## How the platform works Our core philosophy is simple: every stakeholder in a care transition — the discharging team, the receiving providers, the payor, the patient, and the family — needs to move together, not in sequence. Aidin unifies referrals, prior authorization (Auth), transportation, and more into one connected workflow so that each step triggers the next, rather than creating a new bottleneck. Aidin operates as a two-sided marketplace: **Senders** (health systems) initiate referrals and authorizations, and **Receivers** (post-acute and community providers and payors) respond to them. Every connection and workflow aligns your healthcare ecosystem around shared goals and expectations for faster placements, better patient choice, and less manual coordination for care managers — for meaningful collaboration and measurable financial improvements in throughput and capacity. ## Solutions * **Referrals** — Streamline discharge placement across SNFs, home health, DME, behavioral health, and community services * **Auth** — Automate prior authorization workflows to eliminate delays at the payor boundary * **Transport** — Coordinate patient transport as an integrated step in discharge, not an afterthought * **IMM / MOON / Medicare form compliance and automation** — Ensure regulatory compliance at discharge with automated form generation, delivery, and tracking * **Population health and care plans** — Extend care coordination beyond the acute episode with longitudinal care planning and population-level visibility The guides below are organized around the role you play. ## Quickstart Care managers, utilization review nurses, and program admins running referral, authorization, and transportation workflows in Aidin. IT teams standing up Aidin, configuring SSO, and supporting EHR/ADT and payor integrations. Post-acute and community provider intake teams, location admins, and verified admins responding to referrals. Integration engineers building against Aidin's Partner API and event subscriptions. Security, privacy, and compliance reviewers evaluating Aidin's architecture, encryption, and data retention. Browse the Aidin glossary to get familiar with key terms and concepts used across the platform. ## Health System power users and admins If you create referrals, manage authorizations, or administer Aidin for a hospital or health system, start here. Solutions overview, access, environments, sessions, and account settings. Sender dashboard, creating referrals, provider search, networks, PAC outreach, and population health. Requesting authorizations, inboxes, concurrent reviews, pre-certs, and payor integrations. Operational and outcome reports, plus data exports for downstream analytics. Scheduled data exports to power your internal analytics. Bedside signatures, IMM/MOON, and other regulatory workflows. User types and roles, managing users, SSO, notifications, and active payors. ## Health System IT and integrations For IT teams setting up Aidin and supporting ongoing integrations with EHRs, ADT feeds, and payors. Full health system setup playbook, from kickoff to go-live. The baseline interfaces every health system needs to launch Aidin. Optional and advanced interfaces for deeper EHR and payor connectivity. Configure single sign-on for your Aidin tenant. ## Provider power users and admins For post-acute and community provider organizations receiving referrals through Aidin. How Aidin works for receiving providers, plans, and subscriptions. Dashboard, responding to referrals, decline reasons, attachments, and the command center. Verified admin, provider settings, locations, team, and user management. Intake performance, badge performance, market opportunities, and more. ## Provider API partners For integration engineers building against Aidin on behalf of a receiving provider organization. Concepts, capabilities, and how the Partner API fits into Aidin. Credentialing and authenticating your API client. Endpoint-by-endpoint reference for the Partner API. Event subscription model and managing subscriptions. ## Compliance and security teams For privacy, security, and compliance reviewers evaluating Aidin. Aidin's compliance posture, certifications, and program overview. Platform architecture, access control, encryption, and data handling. Vendors and technical subcontractors Aidin relies on.