What we do
Aidin is a care transition platform built to eliminate the friction between discharge decisions and a patient’s next site of care. Since 2011, we’ve connected hospitals, post-acute providers, outpatient clinics, social services, transportation partners, and payors on a single coordinated workflow — replacing phone calls, faxes, and disconnected spreadsheets with structured, real-time collaboration.How the platform works
Our core philosophy is simple: every stakeholder in a care transition — the discharging team, the receiving providers, the payor, the patient, and the family — needs to move together, not in sequence. Aidin unifies referrals, prior authorization (Auth), transportation, and more into one connected workflow so that each step triggers the next, rather than creating a new bottleneck. Aidin operates as a two-sided marketplace: Senders (health systems) initiate referrals and authorizations, and Receivers (post-acute and community providers and payors) respond to them. Every connection and workflow aligns your healthcare ecosystem around shared goals and expectations for faster placements, better patient choice, and less manual coordination for care managers — for meaningful collaboration and measurable financial improvements in throughput and capacity.Solutions
- Referrals — Streamline discharge placement across SNFs, home health, DME, behavioral health, and community services
- Auth — Automate prior authorization workflows to eliminate delays at the payor boundary
- Transport — Coordinate patient transport as an integrated step in discharge, not an afterthought
- IMM / MOON / Medicare form compliance and automation — Ensure regulatory compliance at discharge with automated form generation, delivery, and tracking
- Population health and care plans — Extend care coordination beyond the acute episode with longitudinal care planning and population-level visibility
Quickstart
Health System power users and admins
Care managers, utilization review nurses, and program admins running referral, authorization, and transportation workflows in Aidin.
Health System IT and integrations
IT teams standing up Aidin, configuring SSO, and supporting EHR/ADT and payor integrations.
Provider power users and admins
Post-acute and community provider intake teams, location admins, and verified admins responding to referrals.
Provider API partners
Integration engineers building against Aidin’s Partner API and event subscriptions.
Compliance and security teams
Security, privacy, and compliance reviewers evaluating Aidin’s architecture, encryption, and data retention.
New to Aidin?
Browse the Aidin glossary to get familiar with key terms and concepts used across the platform.
Health System power users and admins
If you create referrals, manage authorizations, or administer Aidin for a hospital or health system, start here.Getting started
Solutions overview, access, environments, sessions, and account settings.
Care Management
Sender dashboard, creating referrals, provider search, networks, PAC outreach, and population health.
Utilization Management
Requesting authorizations, inboxes, concurrent reviews, pre-certs, and payor integrations.
Reports
Operational and outcome reports, plus data exports for downstream analytics.
Data Exports
Scheduled data exports to power your internal analytics.
Forms and Compliance
Bedside signatures, IMM/MOON, and other regulatory workflows.
Administration
User types and roles, managing users, SSO, notifications, and active payors.
Health System IT and integrations
For IT teams setting up Aidin and supporting ongoing integrations with EHRs, ADT feeds, and payors.Integration guide
Full health system setup playbook, from kickoff to go-live.
Essential integrations
The baseline interfaces every health system needs to launch Aidin.
Advanced integrations
Optional and advanced interfaces for deeper EHR and payor connectivity.
SSO
Configure single sign-on for your Aidin tenant.
Provider power users and admins
For post-acute and community provider organizations receiving referrals through Aidin.Receivers overview
How Aidin works for receiving providers, plans, and subscriptions.
Referral workflows
Dashboard, responding to referrals, decline reasons, attachments, and the command center.
Provider administration
Verified admin, provider settings, locations, team, and user management.
Reports and analytics
Intake performance, badge performance, market opportunities, and more.
Provider API partners
For integration engineers building against Aidin on behalf of a receiving provider organization.Partner API overview
Concepts, capabilities, and how the Partner API fits into Aidin.
Authentication
Credentialing and authenticating your API client.
API reference
Endpoint-by-endpoint reference for the Partner API.
Events and subscriptions
Event subscription model and managing subscriptions.
Compliance and security teams
For privacy, security, and compliance reviewers evaluating Aidin.Compliance
Aidin’s compliance posture, certifications, and program overview.
Aidin Web Application
Platform architecture, access control, encryption, and data handling.
Third Party Vendors
Vendors and technical subcontractors Aidin relies on.